1Password for Windows app keeps requiring encryption key transfer
I have a business account that uses SSO for authentication. I am able to authenticate in the browser just fine and use the browser extension with no issues. When I sign in to the Windows app via SSO, I am asked to transfer the encryption key from my browser. I am able to do this successfully, but I keep having to transfer the key every day or two. Is there a way to prevent the encryption key transfer from happening or to get it to stop repeating?
2FA support on Ubuntu
My wife has fingerprint-reader support to access 1Password on her Mac. Is there a way to do the same on my ThinkPad, currently running Ubuntu 22.04 (although could be upgraded, if that helps)? I have not been able to find stable support for the fingerprint reader on this machine, and I don't know if 1Password would support it. Integration with the 1Password Firefox plugin is the key. I would be willing, might even prefer, using a an external fingerprint reader, if this would work.
Autofill "disabled" on Androids enrolled in Intune
Hello - We recently converted our mobile fleet to Intune MDM. When trying to change the 1Password mobile app autofill options on any Android phone, it will display the various options like Authenticator, Google, 1Password, etc. But when I select 1Password, then go back a screen, it still says "none", and the selection doesn't stick. If I select one the does work, like Authenticator, then go back, I can see a list of apps that appear to be "disabled by Admin", including 1PW. But we didn't. And can't find anything, anywhere in Intune or 1PW admin where that is even an option. We believe we have it narrowed down to a Samsung/Android/Intune issue, but I wanted to put it out here and see if anyone else has experienced this. At this point, the app is useless, but there's got to be a solution somewhere out there. thx!
Passkeys and Adobe apps
Hi, I've saved a passkey for my Adobe account and can use it no problem to access the Adobe website on any of my devices. However, when I'm trying to login to an app (i.e. Lightroom, Photoshop) the app opens a login window which includes the option to use a Passkey, then Window pops up little dialog asking me to plug in the USB drive my passkey is on, obviously I don't have that. I then need to cancel that and choose to authenticate another way. Should 1Password be able to supply the passkey in this situation? Thanks.
When should we expect a fix for prompting for Hello credentials after unlocking with password?
There is a long-standing (many months so far) bug where Windows Hello is triggered after unlocking a vault via the password. 1P support reviewed and verified this is a bug back in November 2024 on QFB-16867-382--1P should not prompt for Hello if the vault was unlocked via password. Is a fix already expected for this? If so, when? If not, can it please be prioritized? Thanks in advance,Credential Provider
It would be awesome if 1password could be setup as a credential provider in Windows allowing Windows creds to be stored in 1password and then used to login without typing the creds out by hand, I can see some limitations to this but even limited functionality would be good Here is the MS documentation about credential providers https://learn.microsoft.com/en-us/windows/win32/secauthn/credential-providers-in-windows#custom-credential-providers Cheers
1Password keeps asking for password instead of using biometrics
I use 1Password on both Mac and Windows systems. On these systems, I can no longer unlock 1Password from the browsers with a Mac fingerprint or Windows hello. It will ask for the fingerprint/hello, but then that won't work and I'll have to enter my password (again). I am seeing this behavior on multiple browser implementations (ie Safari, Chrome, Firefox) and, as stated before, on both Windows and Mac. The behavior seems to happen when I am opening the app too. I have updated the browser plugins on both systems to no avail. I am running version 8.10.78 on my Mac; I'm not sure what is on my Windows system at this time. This behavior started for me about 3 weeks ago. Previously, the biometrics would work to unlock 1Password on the browser after I had entered the password somewhere else.Password for support teams
Hello, I need to have a generic account for my support team that are supporting external clients (we are an IT service firm). I don't want them to see the password for the client admin account but they need to login, and it's using MFA. Is there a way to do that with 1Password? Thanks!
