Forum Discussion

Andrew-B-at-Vivun's avatar
Andrew-B-at-Vivun
New Contributor
7 months ago
Solved

Service is down for our org

Okta login is no longer working - it instantly failed with a generic error. No one can log into 1PW. 
macos
  • 1P_Dave's avatar
    1P_Dave
    7 months ago

    Andrew-B-at-Vivun​ 

    I'm sorry for any issues you had using 1Password earlier today. Our team has implemented a fix for the issue and is monitoring the results. You should be able to use 1Password normally again although some users may need to authenticate again.

    Additional information is available on our status page.

    If you are still having trouble using 1Password then please let me know. 

    -Dave

1P_Dave's avatar
1P_Dave
Icon for Moderator rankModerator
7 months ago

Hello Andrew-B-at-Vivun​! 👋

I'm sorry that you are having issues with 1Password. 1Password services are currently unavailable or slow to respond for some users, our engineers have identified the issue and are deploying a change to mitigate it: https://status.1password.com/

Can you post a screenshot of the error message that you're seeing? Make sure that nothing sensitive is visible in the screenshot. Your screenshot will help me to determine if you're affected by the current issue.

I look forward to hearing from you.

-Dave