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E29037CB's avatar
E29037CB
Frequent Contributor
4 years ago

[ Auto-Fill Issue ] Mullvad

Autofill via the pop-up menu upon field focus doesn't work.

Steps to Reproduce

Affects:
* Firefox Browser
* Brave Browser

P.S. I don't and won't use Google Chrome, so I won't be testing using it.

Actual result:

No login details are autofilled

Expected result:

Login details are autofilled

What works:

You need to open the 1Password app to copy your login details and paste it manually to the login field.

1Password Version: 7.7.7
Extension Version: Not Provided
OS Version: Android 11

android

3 Replies

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  • 1P_Timothy's avatar
    1P_Timothy
    Icon for Community Manager rankCommunity Manager
    4 years ago

    Hello E29037CB Thanks for clarifying that!

    I did some testing on my Android device with the Firefox browser and I was able to fill the login field on the mullvad website. I'd like to ask you to check that Autofill, Accessibility and Autofill previews are turned on from Settings > Autofill. If they are turned on you can turn them off and then on again.

    Let us know if you see any change in filling behavior after checking those settings!

  • E29037CB's avatar
    E29037CB
    Frequent Contributor
    4 years ago

    Hi @ag_ana This happens on Android, so there's no browser extension. Only the 1Password Android App.

  • Former Member's avatar
    Former Member
    4 years ago

    Hi E29037CB!

    I have just tested the website and it worked for me. Can you confirm what version of the 1Password browser extension you are using?