Forum Discussion

MarciaJ's avatar
MarciaJ
New Contributor
2 years ago

1 Password for Safari Extension won't update

My Safari extension is 8.10.46.34. I have been trying to update the extension through the App Store since October. The download begins then stops and the popup window says Unable to Download App …cou...
browser extension
1P_Dave's avatar
1P_Dave
Icon for Moderator rankModerator
2 years ago

Hello MarciaJ! 👋

I'm sorry that you're having trouble updating 1Password for Safari. Updates to apps from the Mac App store (like 1Password for Safari) are handled by Apple and you might need to reach out to Apple Support for help but I'll assist as much as possible.

As a first step, try completely removing and then reinstalling 1Password for Safari:

If that doesn't work then try these steps in this Apple article: If you can't download or update apps on your Mac - Apple Support (CA)

Let me know if that doesn't work.

-Dave