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Former Member's avatar
Former Member
3 years ago

1P 8 Mac app error: offline & won't reconnect to cloud sync

My 1P account is paid and up to date. On updated mac app 1P v8.9.11. In the upper right I have the orange cloud with a line through it. When I click on it, I get a white text box on the bottom tha...
macos
1P_Dave's avatar
1P_Dave
Icon for Moderator rankModerator
3 years ago

@DemonLlama

Thank you for posting the Support ID! I've located your ticket and moved it to the correct team. One of my colleagues will take a look and send you a reply as soon as possible. 🙂

-Dave

ref: JTY-97387-878