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Former Member's avatar
Former Member
3 years ago

1P 8 Mac app error: offline & won't reconnect to cloud sync

My 1P account is paid and up to date. On updated mac app 1P v8.9.11. In the upper right I have the orange cloud with a line through it. When I click on it, I get a white text box on the bottom tha...
macos
Former Member's avatar
Former Member
3 years ago

Hi there, I'm using macOS 12.6.4 (Monterey) and 1P v. 8.10.3 for Mac Desktop and I get the red cloud with the slash thru it. I'm also seeing it on my 1Password for iOS, when I attempt to press the Reconnect button, it throws up several Reconnect mini-windows and then they disappear but I still have the red cloud with a slash thru it. I'm on 1P for iOS v8.10.2 and under iOS Version 16.3.1. I've sent my MacOS 1P diagnostics to the support+forum@ email address. Please advise.

[#TBS-27218-938]

Thanks!