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Forum Discussion
scott2023
10 months agoOccasional Contributor
1P asking me to re-unlock far too frequently
Oh, 1Password, you're driving me crazy! Why are you prompting me for my password so frequently? I cannot see any rhyme or reason to it — but many times throughout the day, the Safari extension will "...
scott2023
10 months agoOccasional Contributor
Dave, thank you!
- From memory… yes, usually? I can unlock using Touch ID but the Safari extension won't recognize it's unlocked. (For example, the desktop app will appear "unlocked" but the Safari extension will not.) So I will click the Safari extension toolbar icon to unlock it ("again") and be prompted for a password. I haven't paid super close attention to the sequence… I just know I get frustrated. Sometimes I will have to "unlock" 2 or 3 times within say 20 minutes (without computer going idle or sleep!) and that frustration is what prompted the post. :)
- Yes, it shows the green circle and connected status.
Thanks!