Forum Discussion

scott2023's avatar
scott2023
Occasional Contributor
1 year ago

1P asking me to re-unlock far too frequently

Oh, 1Password, you're driving me crazy! Why are you prompting me for my password so frequently? I cannot see any rhyme or reason to it — but many times throughout the day, the Safari extension will "...
macos
1P_Dave's avatar
1P_Dave
Icon for Moderator rankModerator
1 year ago

scott2023

Thank you for answering those questions. The next time that you have to unlock 1Password for Safari twice, I'd like to ask you to create a diagnostics report from 1Password in your browser:

Sending Diagnostics Reports (browser extension)

Attach the diagnostics to an email message addressed to support+forum@1password.com.

With your email please include:

You should receive an automated reply from our BitBot assistant with a Support ID number.  Please post that number here.  Thanks very much!

-Dave