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Former Member's avatar
Former Member
4 years ago

1P Chrome extension won't repopulate the password field after being timed-out in BambooHR site

I use the BambooHR web app daily - have it pinned in my Chrome browser. BambooHR logs users out after (?) minutes of inactivity. When I try to log back in, the 1Password Chrome extension always re...
browser extension
Former Member's avatar
Former Member
4 years ago

Hey @beadhead, thanks for bringing this one up. It sounds like the extension hasn't timed out - rather, it is making the wrong suggestion in the field. Can you get to the page with that password field and then collect some details for me?

  1. Go to the page/form with the filling issue. Do not fill any information on that page/form.
  2. Right click the 1Password icon in your browser toolbar.
  3. Click Help and choose Collect Page Structure.
  4. 1Password will save a .json file to your "Downloads" folder.

Attach the .json file to an email message addressed to mailto:support+forum@1password.com.
With your email please include:

  • A link to this thread: https://1password.community/discussion/132527/1p-chrome-extension-wont-repopulate-the-password-field-after-being-timed-out-in-bamboohr-site#latest
  • Your forum username: beadhead

You should receive an automated reply from our BitBot assistant with a Support ID number. Please post that number here. Thanks!