Forum Discussion

TomWolsky's avatar
TomWolsky
Super Contributor
2 years ago

1P for Safari is failing again

Whenever I click on it I'm having to enter the 1P unlock code even though the application is open and unlocked. After I enter the password, a 1P Safari page opens. I thought this had been put to rest...
browser extension
steph_giles's avatar
steph_giles
Icon for 1Password Team rank1Password Team
2 years ago

Hey TomWolsky,

It sounds like 1Password in your browser might be having a hard time connecting to your 1Password app. If you follow the steps below does 1Password in Safari remain locked?

  1. Right click the little 1Password icon on the top menu bar of your Mac (where the clock is) and select "Quit".
  2. Quit your browser by right clicking its icon in the Dock and selecting "Quit".
  3. Open and unlock 1Password.
  4. Open your browser and test to see if 1Password for Safari is unlocked?

Let us know how you get on!