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Forum Discussion
Former Member
3 years ago1P V8.10.8 Syncing Issue
I am using 1P (V8.10.8) on my PC (Windows 10Pro) and started seeing a syncing issue the past day. Despite 1P being unlocked and my internet working, the chrome plugin (V2.12.0) says "Your account is ...
ag_mike_d
1Password Team
3 years agoHello @DSwart,
Thanks for message. I'm sorry to hear that you're seeing some issues with syncing offline items.
It'll be best to help you with this directly through email, so we can guide you through what to do. To start, could attach a diagnostics report to an email message addressed to support+forum@1password.com.
With your email please include:
* A link to this thread: https://1password.community/discussion/141138/1p-v8-10-8-syncing-issue
* Your forum username: DSwart
You should receive an automated reply from our BitBot assistant with a Support ID number. Please post that number here and we'll make sure your message goes to the right team.
Looking forward to your reply.