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Forum Discussion
Anonymous
3 years ago1P7 for Mac - iCloud vault opens up but in read only mode
Hi
My mom is still on 1P7 - the Mac App Store version, when she opens the app she sees all the data, but can't modify any record and can't create new ones.
Any idea why?
Tried to reinstall th...
1P_Tommy
Moderator
3 years ago@guyrozendorn
Please have her use the direct download version from the site. The Mac App Store version does not support our licenses. That is provided she has one for version 7. If she happened to have one for version 6 it would not work with version 7. The Mac App store version requires a membership.
🔀 How to install the 1Password app from 1Password.com after installing it from the Mac App Store