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Forum Discussion
Former Member
4 years ago1P8 Crashed on Windows 11
1P8 randomly crashed with the following popup:
"The instruction at 0x00007FF6B57393DE referenced memory at
0x)000EB8018AF000. The memory could not be read"
See attached snapshot.
...
ag_mike_d
1Password Team
4 years agoHello @amd989,
Thanks for your message and reporting that you've run into a similar error.
Is this reproducible and are you seeing this every time you click the Scan QR Code button? If so, could you please recreate this and send a diagnostics report from your Windows PC:
Sending Diagnostics Reports (Windows)
Attach the diagnostics to an email message addressed to support+forum@1password.com.
With your email please include:
- A link to this thread: https://1password.community/discussion/comment/659700/#Comment_659700
- Your forum username:
amd989
You should receive an automated reply from our BitBot assistant with a Support ID number. Please post that number here. Thanks!