Can only create a new identity in android app

I've downloaded a new app, First Alert by Resideo. I'm creating a new account through the app. There isn't an option to create it on their website. When I get to the password field, my saved Identities show up. Since I don't want to use those, but instead want to create a new login, I tap "Open 1Password". 1pass opens and it shows "Suggestions for Resideo.com", which are only my saved identities. There is a +New Item button at the bottom of the list, but when I click it I'm only given the option to create a new identity. How can I create a new login instead? I've had this happen in other apps before, but when it happens I can usually create/save a login through the website.

I'm on a OnePlus 12, Android version 16.