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Former Member
4 years ago1P8 signs me out of Teams account every couple weeks (Family account stays signed in)
Running the latest version of 1P8 on an M1 Pro. Every couple of weeks, I'm having my 1P Teams account "missing" from 1Password. It's just no longer listed under available accounts. I have to go throu...
1P_Dave
Moderator
4 years ago@theboyk
Thank you for the reply. Does the team account show up in the account selector in the sidebar (not the menubar) when this happens? Please try the following:
- Open and unlock 1Password 8 for Mac.
- Right-click on the 1Password menubar icon and then click Lock.
- Enter the account password for your family account to unlock the app. (Don't use Touch ID or your Apple Watch to unlock the app.)
- Confirm that you don't see the team account.
- In the sidebar (not the menubar) click on the account selector.
- Click on the team account.
- Enter your account password for the team account.
I look forward to hearing from you. 🙂