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Forum Discussion
[1P8] Unable to sign in
Hi,
I just saw the blog post about 1P v8 and thought I'd give it a go. Unfortunately, I've been unable to sign in so far. Are there any known issues regarding .EU users/ servers?
I've tried most...
1P_Timothy Sure, I don't think I clarified it enough:
1. Signing in with the 1P app gives you the option to log in via the website.
2. That sends the user to start.1password.com/native/signin using the default browser as expected.
3. As a .com user, each option there just seems to send you back to the app unless you manually go to my.1password.com before going to start.1password.com/native/signin. I would expect there to be an actual web sign in option.
4. As a .eu/ .ca/ ent. user, clicking on the button for the region you're registered in (<html><body><button class="menu-button--menu"></body></html>) and choosing the region leads you to my.1password.eu/signin?a=new.
4.1. Signing in there just logs the user in on the web version of 1P but doesn't send the user back to the actual app.
4.2. I would instead expect to be redirected back to start.1password.eu/native/signin from start.1password.com/native/signin after choosing my region, and also expect to find a login option there instead of just an explanation where to find my secret key.
Now a slight issue with the 1Pv8 Android app itself that I just noticed:
5. After signing in via the browser via my.1password.eu, then manually going to start.1password.eu/native/signin, then choosing my already logged in account, I get redirected to the app as expected.
6. In the app, however, I'm back at the login options window (Scan...; ... with Emergency Kit; ... on 1P.com; ... account details), which means that the Sign in on 1Password.com option didn't actual do anything but create unnecessary additional steps for the user.
I hope this explanation is understandable. If not, let me know.
