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Forum Discussion
Kev0909
4 years agoOccasional Contributor
[1P8] Unable to sign in
Hi,
I just saw the blog post about 1P v8 and thought I'd give it a go. Unfortunately, I've been unable to sign in so far. Are there any known issues regarding .EU users/ servers?
I've tried most...
1P_Timothy
Community Manager
4 years agoKev0909, thank you for that detailed explanation. When you select "Sign in on 1Password.com" you should be redirected to your default browser and presented with any of your accounts authorized on that browser. That includes accounts on 1Password*.ca* and .eu. If you don't have any accounts authorized in that browser you will be prompted to find your sign in information elsewhere.
However, you're certainly right that selecting .ca, .eu or enterprise will let you bypass this and you can sign in without any redirects. Selecting an authorized account also seems to send you back to 1Password 8 without any account details. That definitely doesn't seem right and I've gone ahead and raised this issue with the team. Thanks again!
@WeeVeeDee, thanks for letting us know that worked for you! We're excited to hear your feedback!