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Forum Discussion
[1P8] Unable to sign in
Hi,
I just saw the blog post about 1P v8 and thought I'd give it a go. Unfortunately, I've been unable to sign in so far. Are there any known issues regarding .EU users/ servers?
I've tried most sign in methods so far and I always end up seeing an endless loading icon/ animation.
After entering my details (username, password, key), the app asks me to choose between Security key and Authenticator code. After "successfully" using my NFC key, it just shows the loading animation endlessly. Choosing Authenticator code, it immediately shows the loading animation without asking for a code.
What I've tried:
* Using v8 with and without v7.9.2 installed
* Scanning Setup Code
* Entering account details
* Signing in on 1Password.com (had to change the .com to .eu in my browser for the redirect to work at all; the region changer at the bottom of the page doesn't work since it doesn't seem to lead to the redirect link but to the standard login page)
I have also tried:
* disabling my firewall & DNS-blocker
* restarting my phone
Judging by the screenshots, it looks pretty nice! Would love to join the early access! :)
1Password Version: 8.8.0-56.BETA
Extension Version: Not Provided
OS Version: Android 12
24 Replies
mverde Thanks for the quick response and the info that it's a 2FA issue. I was able to sign into the v8 app now by temporarily disabling my 2FA, but since I've re-enabled it again, it's asking me to verify using a 2FA method whenever I open the app. I can now at least play around a little with the app but for anyone who might try the same: Sync isn't working since the app can't verify the user's identity via 2FA.
Would be great to get an update here if possible when it's fixed. Thanks again!
mverde1Password Team
Kev0909 tvandinter ankhazam thanks for reporting this bug to us! It seems that we introduced a regression with 2FA during our sign-in flow relatively recently. I've got my team looking into it now and we should hopefully have a fix for this soon.
Yup, had some issues to... managed to login in using the Sign in another device QR code...
Just adding a "me too", in the US. Saw a post this morning about early access, so downloaded the app. It asks for my password and for a while it was just spinning. This afternoon it would then prompt me for 2FA. I successfully authenticated w/ my USB Security Key, and then it just sits spinning. If I try Authenticator Code instead, it just sits and spins immediately. I tried at several different times, trying different methods to specify account information, also going in and clearing the app cache and storage to start over clean, nothing seems to work.
Phone: Pixel 6, Android 12 (May 5 2022 update).
