Forum Discussion

DHK's avatar
DHK
Frequent Contributor
4 years ago

1Pass shows as locked, but still provides account info. How?

See the screen grab:

1Password Version: 8.94
Extension Version: 2.38
OS Version: macOS 12.6
Browser:_ Safari

browser extension

3 Replies

  • steph_giles's avatar
    steph_giles
    Icon for 1Password Team rank1Password Team
    4 years ago

    Thanks for getting back to me, please let us know if you experience any other strange behaviour.

  • DHK's avatar
    DHK
    Frequent Contributor
    4 years ago

    I just locked 1Pass from the dock main program which locked everything, and when I unlocked it the Safari browser 1Pass lost its lock indicator and all is well. I dunno... All set for now.

  • steph_giles's avatar
    steph_giles
    Icon for 1Password Team rank1Password Team
    4 years ago

    Hey DHK,

    The behaviour you are seeing doesn't seem quite right.

    Can you let me know if your 1Password desktop app is also unlocked?

    If you lock your 1Password desktop app and then click on the 1Password icon in your browser toolbar are you still seeing your items?