Forum Discussion

ajahn's avatar
ajahn
Super Contributor
5 years ago

1Password 7 app crashing

I've been doing a lot of work in 1Password starting last night and continuing this morning. I've noticed that the app has crashed twice. No data loss. I also noticed that a new version got installed ...
macos
1P_Ben's avatar
1P_Ben
Icon for 1Password Team rank1Password Team
5 years ago

Hi ajahn

I'm sorry to hear v7.9.1 crashed on you. Please do let us know if you experience this with v7.9.2. If you do, note the date & time, then I'd like to ask you to create a diagnostics report from your Mac:

Sending Diagnostics Reports (Mac)

Attach the diagnostics to an email message addressed to support+forum@1password.com.

With your email please include:

You should receive an automated reply from our BitBot assistant with a Support ID number. Please post that number here. Thanks very much!

Ben