Forum Discussion

Former Member's avatar
Former Member
2 years ago

1password 7 iOS app not working anymore?

Dear support community, I bought the 1password lifetime use 2019. Everything worked fine. I store my local tresor on my Mac an synch it via WLAN-Server to my iPhone and iPad. On my IOS Device...
ios
1P_Dave's avatar
1P_Dave
Icon for Moderator rankModerator
2 years ago

Hello @fe22st! 👋

I'm sorry that you're having trouble unlocking 1Password 7 on your iPhone. For help with legacy WLAN sync and older standalone vaults, I recommend sending an email to support+forum@1Password.com so that our support team can take a look and advise further. After emailing in, you'll receive a reply from BitBot, our friendly robot assistant with a Support ID that looks something like [#ABC-12345-678]. Post that here, and I'll be able to locate your message and make sure it's gotten to the right place. 🙂

-Dave