1Password 8 - window disappears into background when clicking anyway

Hmm. I'm still on the beta release channel. I guess this just means that there currently is no beta release?

Glad to hear it, Theuni, keep us posted if you notice anything!

Setting the release channel in 1Password 8's settings will switch your app once the next release in the selected channel is available. So, for example, if you were on beta previously but selected production in the settings, you'd remain on beta until another production build was released. Assuming automatic updates are on, you'd be moved to that production build automatically. 😊

I think the issue has improved. Not sure whether it's really gone, though. 1P switched back to the production channel for some reason (does that happen automatically after a release?) and I'm on 80911019, on PRODUCTION channel now. I think I haven't seen the bug for a few days but I'm not quite willing to declare victory, yet ...

Theuni,

Sorry to hear the issue persists even on the beta release channel, we'll continue to investigate on our end and hopefully come to a solution. In the meantime, if the behaviour is exclusive to the main app window, I recommend making full use of Quick Access and the 1Password browser extension. I recognize this isn't ideal and thank you for your patience while we work on this.

• Get to know Quick Access
• Get started with 1Password in your browser

@BRobertsson,

I can certainly understand how this would interrupt your workflow and apologize for the inconvenience. I'd like to ask you to create a diagnostics report from your Mac:

• Sending Diagnostics Reports (Mac)

Attach the diagnostics to an email message addressed to support+forum@1password.com along with a link to this thread and your forum username.

You should receive an automated reply from our BitBot assistant with a Support ID number. Please post that number here so we can link the two conversations. The diagnostic report will help us better understand what's happening on your device.

Looking forward to hearing from you and let me know if you have any questions. 🙂

ref: dev/core/core#13788
ref: dev/core/core#17822

This happens on my laptop as well. Basically when I click on the 1Passport app, it gets sent to the background - like Z-ordering is changed to 'send to back' rather than foreground. MacOS 12.6.1, 1Password 8.9.8.
I can't really explain how agitating this is. It also means sometimes you paste the incorrect thing, like the password into the username field which could be bad.

I'm on the beta channel (1Password for Mac 8.9.10 (80910026)) and this is still happening A LOT. I know it's annoying when people complain, but I really have to say that I haven't found a thing that 1P8 does better than 7 from my perspective and it's doing a lot of things wrong and getting really in my way. Frustration is getting quite high. :(

Appreciate the update, chrisdsearle! While I acknowledge it's not an ideal solution, I'm glad to hear restarting the app got you back up and running for the time being. If you come across the behaviour again and are able to generate a diagnostic report after, our door is always open. 🙂

Happened today - was in a meeting so didn't manage to capture diags - but I was able to test that simply restarting 1password fixed the issue.

Theuni

Your report is here. I appreciate you sending it. Someone from the team will get back to you as soon as possible.

ref: YER-98257-184

I just managed to capture the diagnostics when it happened, the behaviour is consistent with what chrisdsearle describes. I haven't received an issue number yet, though.