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Former Member's avatar
Former Member
3 years ago

1Password 8 android app not always auto filling or showing suggestions

Hi,

I have been getting an issue with the 1Password 8 app where it often does not show suggestions on the top of gboard.

It does work however if i open the 1Password 8 app to 'wake' it up then go back to my browser window or app and it will suggest the password on the top of the keyboard without me even having to refresh the page.

I have tried to change the power settings for the 1password app so that it is 'unrestricted' but this does not seem to make any difference, is this a bug in the new version or any other suggestions?

Tested on Google Pixel 5 and Pixel 4a

1Password Version: 8.9.0
Extension Version: Not Provided
OS Version: Android
Browser:_ Chrome/ any apps

android

11 Replies

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  • Former Member's avatar
    Former Member
    3 years ago

    a link would have been nice

  • 1P_Timothy's avatar
    1P_Timothy
    Icon for Community Manager rankCommunity Manager
    3 years ago

    Great to hear it @tezvienna!

    Cromm, it looks like we have another thread open regarding filling issues. Lets continue the conversation there.

  • Former Member's avatar
    Former Member
    3 years ago

    1P_Timothy I'm having similar issues so I went to make those changes. I don't have any options for "Other permissions".

  • 1P_Timothy's avatar
    1P_Timothy
    Icon for Community Manager rankCommunity Manager
    3 years ago

    Hi @tezvienna, I'm sorry to hear this has been an issue for you!

    You may need to turn Display pop-up windows on. You can enable that setting with these steps:
    1. Open your device settings.
    1. Tap Apps > Manage apps > 1Password 8 > Other permissions.
    1. Tap "Display pop-up windows while running in the background" on.

    Let me know if that works for you!

  • Former Member's avatar
    Former Member
    3 years ago

    Same here with a Xiaomi Tab 5, massive filling problems with v8, while v7 worked.

  • 1P_Timothy's avatar
    1P_Timothy
    Icon for Community Manager rankCommunity Manager
    3 years ago

    Hi @catbrains, thanks for joining the conversation! Have you noticed this predominantly in apps? If so, please share any of the apps where you've seen this behavior. I would be happy to file them with the team. Thanks again!

  • Former Member's avatar
    Former Member
    3 years ago

    It sometimes shows for the username field but not for the password field, and a lot of apps ask for your username before allowing password field to accept input. I'm on Android 12 with Gboard.

  • Former Member's avatar
    Former Member
    3 years ago

    Hey 1P_Timothy , Thanks for the reply, i'll give that a try and see how it goes. Will report back if still getting the same behaviour.

    Thanks,