Forum Discussion

Former Member's avatar
Former Member
4 years ago

1Password 8 for Mac takes MUCH too long to unlock

Version 7 would unlock almost instantaneously after I entered my local 1Password app's password. Now Version 8 is taking 30 seconds up to a minute or more to unlock, and it doesn't even accept the...
macos
Jack_P_1P's avatar
Jack_P_1P
Icon for 1Password Team rank1Password Team
4 years ago

Hi @murrayE:

In that case, we might need to take a closer look at 1Password on your device. I'd like to ask you to create a diagnostics report from your Mac:

Sending Diagnostics Reports (Mac)

Attach the diagnostics to an email message addressed to support+forum@1password.com.

With your email please include:

You should receive an automated reply from our BitBot assistant with a Support ID number. Please post that number here. Thanks very much!