Forum Discussion

Former Member's avatar
Former Member
3 years ago

1Password 8 isn't working

Hello. When I try to log in to an online account, or to create a new login, nothing pops up from 1Password. Background: I upgraded to 1P 8 from 1P 7 for Mac. I followed @toddnach and Alvin.L_1...
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steph_giles's avatar
steph_giles
Icon for 1Password Team rank1Password Team
3 years ago

Hi @Molly,

I'm sorry for the difficulty you are having with 1Password 8.

I think it would be useful if we could get to the bottom of your set up and uninstall 1Password 7 and then we can focus on getting things working as they should be in your browser.

Could you send an email to support+forum@1password.com with a link to this thread where our Mac team will be able to best assist.

You should receive an automated reply from our BitBot assistant with a Support ID number. Please post that number here. Thanks very much!