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Forum Discussion
Anonymous
3 years ago1Password 8, Mac app, takes forever to actually fill UN/PW fields
Hi. I have always only used 1Password Mac app (without the extension as it seemed redundant). Could do everything I wanted, including creating logins and complex passwords on the fly.
I'm now runn...
andrew_l_1P
1Password Team
3 years agoHi @AL13 👋🏻
Thanks for your kind words about 1Password 8! I'm sorry to hear some parts of the experience aren't behaving as expected though, I'm happy to help. Regarding keyboard shortcuts, command + \ by default triggers autofill. If 1Password doesn't detect an app or website to fill, it'll open Quick Access. So you're spot on that if you want to reliably use Quick Access, the default command + shift + space shortcut is the better bet. Alternatively, you can edit these shortcuts in 1Password's preferences:
The performance issue you describe certainly doesn't sound like what we envision. The next time it happens, I'd like to ask you to create a diagnostics report from your Mac:
Sending Diagnostics Reports (Mac)
Attach the diagnostics to an email message addressed to support+forum@1password.com.
With your email please include:
- A link to this thread: https://1password.community/discussion/134380/1password-8-mac-app-takes-forever-to-actually-fill-un-pw-fields
- Your forum username:
AL13
You should receive an automated reply from our BitBot assistant with a Support ID number. Please post that number here so we can connect the two conversations. Hopefully that'll give us the information we need to figure out what's happening!
Lastly, I understand your point about the password generator. While one can be found in the latest 1Password browser extensions, this poses a problem for users who don't use those. We have an open feature request to bring a password generator to the app itself and so I've added a vote on your behalf. 👍🏻
Let me know if you have any questions, I'm looking forward to investigating further with you. 🙂
ref: IDEA-I-298