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Solved
1password 8 mac off appears offline
I'm getting the little red cloud icon with the slash through it, indicating that 1password is offline. When I click it to try to reconnect it just says its offline. I have internet and everything els...
RESOLUTION: I was logged into multiple 1password accounts. One of them had been disabled for payment and that was causing this whole error. 1Password support helped me in diagnosing this.
I really wish the app would have told me such, or at least marked which account was offline.
RESOLUTION: I was logged into multiple 1password accounts. One of them had been disabled for payment and that was causing this whole error. 1Password support helped me in diagnosing this.
I really wish the app would have told me such, or at least marked which account was offline.
1P_Dave
Moderator
ModeratorI'm happy that the team was able to help you resolve the issue, thank you for sharing with the community!
You're right that error messaging could be improved in cases like this and we have an open work item to have the app produce a more relevant error message. Hopefully this can be implemented in the future.
-Dave
#36628
