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Former Member's avatar
Former Member
3 years ago

1password 8 no longer working on mac

I have 1password 7 on my ipad which is working. I have 1password 8 on my macbook, which is no longer working. What should I do. Can I uninstall and reinstall either? 1Password Version: Not ...
macos
1P_Dave's avatar
1P_Dave
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3 years ago

Hello @paws! 👋

I'm sorry to hear that 1Password 8 is not working on your MacBook. Can you tell me a little more about specifically isn't working? Are you able to open the app and see all of your items when you try the following steps:

  1. Open your Applications folder.
  2. Double-click on 1Password.
  3. Enter your account password to unlock the app.

I look forward to hearing from you. 🙂

-Dave