Forum Discussion

Occasional Contributor

3 years ago

1Password 8 not accepting password. 1Password 7 OK

I have just upgraded from MacBook Pro to Mac mini Pro. (Apple M2 Pro) 1Password 7 was OK on the new computer, but then crashed. Reloaded - OK 1Password 8 won't even take the password - It just sa...

macos

1P_Tommy

Moderator

3 years ago

BobH

This would be from within 1Password 8. The advanced tab. Here's a screenshot that may help. It sounds as if you might have been in the menu bar at the top of the screen while using 1Password 7.

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I have just upgraded from MacBook Pro to Mac mini Pro. (Apple M2 Pro)
\n1Password 7 was OK on the new computer, but then crashed. Reloaded - OK
\n1Password 8 won't even take the password - It just says try again.

\n\n

1Password Version: 7.9.9
\nExtension Version: Not Provided
\nOS Version: MacOS 13.2
\nBrowser:_ Not Provided

\n","kudosSumWeight":0,"postTime":"2023-01-31T11:22:32.000-08:00","images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"attachments":{"__typename":"AttachmentConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[]},"tags":{"__typename":"TagConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[{"__typename":"TagEdge","cursor":"MjUuM3wyLjF8b3wxMHxfTlZffDE","node":{"__typename":"Tag","id":"tag:macos","text":"macos","time":"2025-01-27T11:38:42.471-08:00","lastActivityTime":null,"messagesCount":null,"followersCount":null}}]},"timeToRead":1,"currentRevision":{"__ref":"Revision:revision:107232_1"},"latestVersion":null,"metrics":{"__typename":"MessageMetrics","views":295},"visibilityScope":"PUBLIC","canonicalUrl":null,"seoTitle":null,"seoDescription":null,"isEscalated":null,"placeholder":false,"originalMessageForPlaceholder":null,"messagePolicies":{"__typename":"MessagePolicies","canModerateSpamMessage":{"__typename":"PolicyResult","failureReason":{"__typename":"FailureReason","message":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","key":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","args":[]}}},"archivalData":null,"customFields":[{"__typename":"CustomStringField","name":"smartconx_source_identifier","stringValue":""},{"__typename":"CustomStringField","name":"smartconx_message_origin","stringValue":""},{"__typename":"CustomStringField","name":"smartconx_share_messages","stringValue":""}],"body":"

\n\n

1Password Version: 7.9.9
\nExtension Version: Not Provided
\nOS Version: MacOS 13.2
\nBrowser:_ Not Provided

"},"Conversation:conversation:107232":{"__typename":"Conversation","id":"conversation:107232","solved":false,"topic":{"__ref":"ForumTopicMessage:message:107232"},"lastPostingActivityTime":"2023-02-01T09:19:45.000-08:00","lastPostTime":"2023-02-01T09:19:45.000-08:00","unreadReplyCount":10,"isSubscribed":false},"ModerationData:moderation_data:107232":{"__typename":"ModerationData","id":"moderation_data:107232","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"Revision:revision:107232_1":{"__typename":"Revision","id":"revision:107232_1","lastEditTime":"2023-01-31T11:22:32.000-08:00"},"ForumReplyMessage:message:107237":{"__typename":"ForumReplyMessage","id":"message:107237","conversation":{"__ref":"Conversation:conversation:107232"},"author":{"__ref":"User:user:101"},"revisionNum":1,"uid":107237,"depth":1,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:1password"},"subject":"Re: 1Password 8 not accepting password. 1Password 7 OK","readOnly":false,"editFrozen":false,"moderationData":{"__ref":"ModerationData:moderation_data:107237"},"parent":{"__ref":"ForumTopicMessage:message:107232"},"body":"

BobH

\n\n

This would be from within 1Password 8. The advanced tab. Here's a screenshot that may help. It sounds as if you might have been in the menu bar at the top of the screen while using 1Password 7.

\n\n

","body@stringLength":"753","rawBody":"

\n\n

This would be from within 1Password 8. The advanced tab. Here's a screenshot that may help. It sounds as if you might have been in the menu bar at the top of the screen while using 1Password 7.

\n\n

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