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Forum Discussion
1Password 8 not working in some Mac user accounts
Dear Helpers,
Got v8.8 up and running well, so far so good.
Except --
I have multiple user accounts on my iMac and v8 won't open up in at least one of them, which happens to be an Admin account...
Ironically having spent the past couple of days searching on here for similar problems, and raised a support request to 1Password which two days later hasn't been responded to, I'm glad we're not alone with this.
We're using 1Password for Families, and although I've been running version 8 for a while on my Mac, I'd not until this week upgraded the older Mac that my kids share. As with Mark it works fine for the account that installed version 8, but crashes on opening on any of the other accounts whether or not they are admins.
Having taken a look at the crash, it's failing to open part of the Electron framework or a dependency, as with Mark I've tried various things including repairing permissions and reinstalling. I'm currently considering just rolling that MacBook back to version 7 as having spent a lot of time encouraging the kids to use decent passwords they're now a bit stuck not able to use 1Password because of this problem.
