Forum Discussion

markbot's avatar
markbot
Frequent Contributor
4 years ago

1Password 8 not working in some Mac user accounts

Dear Helpers, Got v8.8 up and running well, so far so good. Except -- I have multiple user accounts on my iMac and v8 won't open up in at least one of them, which happens to be an Admin account...
macos
Jack_P_1P's avatar
Jack_P_1P
Icon for 1Password Team rank1Password Team
4 years ago

Hi @RTPeat / markbot:

Thanks for reaching out. I'll need to take a closer look at your specific email conversation @RTPeat and respond to you there, but we're actively investigating this.

markbot:

Can you please share the crash report with us at support+forum@1password.com? Include your username markbot and a link to this thread: https://1password.community/discussion/132881/1password-8-not-working-in-some-mac-user-accounts#latest and I'll able to take a closer look. After emailing in, you'll receive a reply from BitBot with a support ID like [#ABC-12345-678]. Post that here and I'll be able to locate your message.

Jack

ref: dev/core/core#14740
ref: CDR-13725-481