Forum Discussion

markbot's avatar
markbot
Frequent Contributor
4 years ago

1Password 8 not working in some Mac user accounts

Dear Helpers, Got v8.8 up and running well, so far so good. Except -- I have multiple user accounts on my iMac and v8 won't open up in at least one of them, which happens to be an Admin account...
macos
lasllcap's avatar
lasllcap
Occasional Contributor
4 years ago

I have the same problem. My account works just swell , but my wife’s account (same machine [catalina 10.15.7] ) no joy there.

Crash report:
Process: 1Password [3586]
Path: /Applications/1Password.app/Contents/MacOS/1Password
Identifier: 1Password
Version: 8.9.4 (8.9.4.125339)
Code Type: X86-64 (Native)
Parent Process: ??? [1]
Responsible: 1Password [3586]
User ID: 503

Date/Time: 2022-09-12 09:51:13.072 -0600
OS Version: Mac OS X 10.15.7 (19H2026)
Report Version: 12
Anonymous UUID: 74C840C2-DA4A-CD41-70BC-09979F810689

Time Awake Since Boot: 1200 seconds

System Integrity Protection: enabled

Crashed Thread: 0

Exception Type: EXC_CRASH (SIGABRT)
Exception Codes: 0x0000000000000000, 0x0000000000000000
Exception Note: EXC_CORPSE_NOTIFY

Termination Reason: DYLD, [0x1] Library missing

Application Specific Information:
dyld: launch, loading dependent libraries

Dyld Error Message:
Library not loaded: @rpath/libffmpeg.dylib
Referenced from: /Applications/1Password.app/Contents/Frameworks/Electron Framework.framework/Versions/A/Electron Framework
Reason: image not found

Roger