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New Contributor

2 years ago

1password 8 Preview on IOS 16.6 not working

I am unable to preview file attachments on my iPad mini 6. I am using iOS 16.6. There is a live Internet connection. 1Password Version: 8.10.9 Extension Version: Not Provided OS Version: N...

ios

1P_Dave

Moderator

2 years ago

Hello Niran! 👋

I'm sorry that you're having trouble opening attached files in 1Password on your iPad. As a first step, can you please update to version 8.10.12: How to keep 1Password up to date

If you're still seeing the same issue on the latest version then can you tell me what happens when you tap on the file attachment in 1Password? Do you see any response or any error messages?

I look forward to hearing from you.

-Dave

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I am unable to preview file attachments on my iPad mini 6. I am using iOS 16.6. There is a live Internet connection.

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1Password Version: 8.10.9
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\nOS Version: Not Provided
\nBrowser: Not Provided

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I am unable to preview file attachments on my iPad mini 6. I am using iOS 16.6. There is a live Internet connection.

\n\n

1Password Version: 8.10.9
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\nBrowser: Not Provided

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Hello Niran! 👋

\n\n

I'm sorry that you're having trouble opening attached files in 1Password on your iPad. As a first step, can you please update to version 8.10.12: How to keep 1Password up to date

\n\n

If you're still seeing the same issue on the latest version then can you tell me what happens when you tap on the file attachment in 1Password? Do you see any response or any error messages?

\n\n

I look forward to hearing from you.

\n\n

-Dave

","body@stringLength":"753","rawBody":"

Hello ! 👋

\n\n

I'm sorry that you're having trouble opening attached files in 1Password on your iPad. As a first step, can you please update to version 8.10.12: How to keep 1Password up to date

\n\n

If you're still seeing the same issue on the latest version then can you tell me what happens when you tap on the file attachment in 1Password? Do you see any response or any error messages?

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I look forward to hearing from you.

\n\n

-Dave

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