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Forum Discussion
Former Member
4 years ago1Password 8 Quits Unexpectedly After Installation on Mac - Aug 2022
I have had 1Password for about a year and it's worked fine. No problems. Then, I was prompted to install the latest version (1Password 8) and, after downloading the Zip file and running it, I get a "1Password quit unexpectedly" window and a long long long error message. I think that it has probably installed correctly b/c the icon appears in my menu bar; and, when I try to launch the app from the menu bar, I get the error message.
Steps I have taken:
- Rebooting it (twice)
- Rebooting after dragging the 1Password app to the trash from the Applications folder and rebooting
- Downloading the installation package directly from the Web site
- Checking the forums for this problem.
I welcome your advice and suggestions. I am generally a fan of 1Password but this is very frustrating.
I am using 1Password on a public school-issued Mac, OS Version 10.15.3, and I have the extension installed on Chrome.
1Password Version: 8
Extension Version: 8.8.0 (8.8.0.120034))
OS Version: 10.15.3
Browser:_ Chrome
Referrer: forum-search:https://1password.community/search?Search=quit%20unexpectedly
2 Replies
- 1P_Tommy
Moderator
@LePaxton
I've replied to your email submission. Followup with us there as needed. I am closing this discussion to prevent duplication of efforts.
ref: WPK-27437-984
- Former Member
By the way, this is the part of the error message that looks relevant:
System Integrity Protection: enabled
Crashed Thread: 18 tokio-runtime-worker
Exception Type: EXC_BAD_ACCESS (SIGSEGV)
Exception Codes: EXC_I386_GPFLT
Exception Note: EXC_CORPSE_NOTIFY