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Former Member's avatar
Former Member
3 years ago

Intermittent Beachball Google Chrome 105 1Password 8.9.4 MacOS 12.5.1

I recently and finally upgraded from Standalone 1Password 7 to 1Password 8 Family Account. 1P7 was working great in all browsers without any issues. Once I updated to 1P8 and updated the related e...
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1P_Dave's avatar
1P_Dave
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3 years ago
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PreCTANT

Thank you for the reply. It sounds like there's something wrong with the code signature of the old app. The steps below will reinstall 1Password 7 from our website (don't worry, your data is stored in a separate location and is safe):

  1. Quit all open web browsers.
  2. Open the main 1Password app. Hold down the Control (⌃) and Option (⌥) keys on your keyboard and choose 1Password > Quit 1Password Completely from the menu bar.
  3. Drag 1Password 7 from the Applications folder to the Trash. Do not use an "app cleaner" or "uninstaller" tool to remove the app or additional files. If prompted, enter the password you use to sign in to your Mac.
  4. Restart your Mac.
  5. Download the latest version of 1Password 7 from the 1Password website.
  6. Quit any open web browsers and then install 1Password.
  7. Open and unlock 1Password before opening your web browser.

Let me know if you run into any issues.

-Dave

  • Former Member's avatar
    Former Member
    3 years ago
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    It‘s very sad that 1Password8 don‘t have support to appleWatch. So i leave the app and search an another, like Secrets. I have been a 1 Password user for over 10 years and have always been satisfied with the product and the service. But dropping AppleWatch support forces me to look for something else. Obviously, I will have to find an alternative to my business.

  • Former Member's avatar
    Former Member
    3 years ago
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    How can I reinstall 1password7 ? I dont find it on the appStore.

  • valharp515's avatar
    valharp515
    New Contributor
    3 years ago
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    Really unhappy about this. Seems like a big step backwards. Like others, I use my Apple Watch a lot for a lot of things, and depend on being able to access 1Password from it. I will not be upgrading, and may well consider leaving the product if I can't get Apple Watch functionality - not because I dislike the product, but because I dislike the decision-making and communications apparently going on at 1Password.

  • Steven78's avatar
    Steven78
    Occasional Contributor
    3 years ago
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    @Kester.D_1P
    If I'm not mistaken there is no mention about the removal of the Watch-support in the release notes of 1Password 8 for iOS.
    Sorry, but I think it's really not ok removing features in this way without telling your paying customers.
    In my opinion you should consider this a bug, that needs to be fixed soon. :-/

    @Kikila61
    I agree with your use cases - same for me!

  • Former Member's avatar
    Former Member
    3 years ago
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    I am very disappointed if 1Password 8 doesn’t have an Apple Watch App !
    I use it constantly for my credit cards pin when I can’t use ApplePay, contactless doesn’t work everywhere in France.
    Same to remember door codes, I am a physiotherapist and I do home care for a third of my patients.
    I had trouble with 1PW8 when I installed it on my Mac, then twice when there was an update. There was a phase when it didn’t work properly on half of the web site I used to go.
    I am thinking of downgrading to 1PW7 until it can’t be used.

  • Former Member's avatar
    Former Member
    3 years ago
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    Not happy about that 🥴

  • Kester_D_1P's avatar
    Kester_D_1P
    Icon for 1Password Team rank1Password Team
    3 years ago
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    Hi @TFR60,

    1Password 8 doesn't have Apple Watch functionality, I'm afraid I don't have anything to share about future plans for this at this time. If you'd like to let me know a bit more about your use-case for 1Password on Apple Watch then I'd be happy to pass this on to the team.

    In the meantime, I've added a + 1 from you and Steven78 to the internal discussion about bringing a future version of 1Password 8 to Apple Watch 🙂

    Kester

  • Former Member's avatar
    Former Member
    3 years ago
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    Don’t think it’s compatible anymore

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home","parent":{"__ref":"Category:category:discuss"},"ancestors":{"__typename":"CoreNodeConnection","edges":[{"__typename":"CoreNodeEdge","node":{"__ref":"Community:community:cuxzj43862"}},{"__typename":"CoreNodeEdge","node":{"__ref":"Category:category:discuss"}}]},"userContext":{"__typename":"NodeUserContext","canAddAttachments":false,"canUpdateNode":false,"canPostMessages":false,"isSubscribed":false},"theme":{"__ref":"Theme:customTheme1"},"boardPolicies":{"__typename":"BoardPolicies","canViewSpamDashBoard":{"__typename":"PolicyResult","failureReason":{"__typename":"FailureReason","message":"error.lithium.policies.feature.moderation_spam.action.access_spam_quarantine.allowed.accessDenied","key":"error.lithium.policies.feature.moderation_spam.action.access_spam_quarantine.allowed.accessDenied","args":[]}},"canArchiveMessage":{"__typename":"PolicyResult","failureReason":{"__typename":"FailureReason","message":"error.lithium.policies.content_archivals.enable_content_archival_settings.accessDenied","key":"error.lithium.policies.content_archivals.enable_content_archival_settings.accessDenied","args":[]}},"canPublishArticleOnCreate":{"__typename":"PolicyResult","failureReason":{"__typename":"FailureReason","message":"error.lithium.policies.forums.policy_can_publish_on_create_workflow_action.accessDenied","key":"error.lithium.policies.forums.policy_can_publish_on_create_workflow_action.accessDenied","args":[]}}},"linkProperties":{"__typename":"LinkProperties","isExternalLinkWarningEnabled":true}},"ForumTopicMessage:message:102289":{"__typename":"ForumTopicMessage","uid":102289,"subject":"1Password 8 removes 1Password 7 during install","id":"message:102289","entityType":"FORUM_TOPIC","eventPath":"category:discuss/community:cuxzj43862board:1password/message:102289","revisionNum":1,"repliesCount":7,"author":{"__ref":"User:user:17209"},"depth":0,"hasGivenKudo":false,"board":{"__ref":"Forum:board:1password"},"conversation":{"__ref":"Conversation:conversation:102289"},"readOnly":false,"editFrozen":false,"showMoveIndicator":false,"moderationData":{"__ref":"ModerationData:moderation_data:102289"},"body@stripHtml({\"truncateLength\":200})":" I have just run the 1Password 8 installer on macOS and found myself without 1Password 7 afterwards. \n\n That leaves me without a number of vaults that are not part of the two subscriptions I pay for, ...","body@stringLength":"338","rawBody":"

I have just run the 1Password 8 installer on macOS and found myself without 1Password 7 afterwards.

\n\n

That leaves me without a number of vaults that are not part of the two subscriptions I pay for, but were local vaults and were supposed to stay local vaults in 1Password 7.

\n\n

Does anyone know how to recover from this?

\n","kudosSumWeight":0,"postTime":"2023-01-10T23:08:26.000-08:00","images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"attachments":{"__typename":"AttachmentConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[]},"tags":{"__typename":"TagConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[{"__typename":"TagEdge","cursor":"MjUuNHwyLjF8b3wxMHxfTlZffDE","node":{"__typename":"Tag","id":"tag:macos","text":"macos","time":"2025-01-27T11:38:42.471-08:00","lastActivityTime":null,"messagesCount":null,"followersCount":null}}]},"timeToRead":1,"currentRevision":{"__ref":"Revision:revision:102289_1"},"latestVersion":null,"metrics":{"__typename":"MessageMetrics","views":242},"read":false,"visibilityScope":"PUBLIC","canonicalUrl":null,"seoTitle":null,"seoDescription":null,"isEscalated":null,"placeholder":false,"originalMessageForPlaceholder":null,"messagePolicies":{"__typename":"MessagePolicies","canModerateSpamMessage":{"__typename":"PolicyResult","failureReason":{"__typename":"FailureReason","message":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","key":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","args":[]}}},"archivalData":null,"customFields":[{"__typename":"CustomStringField","name":"smartconx_source_identifier","stringValue":""},{"__typename":"CustomStringField","name":"smartconx_message_origin","stringValue":""},{"__typename":"CustomStringField","name":"smartconx_share_messages","stringValue":""}],"body":"

I have just run the 1Password 8 installer on macOS and found myself without 1Password 7 afterwards.

\n\n

That leaves me without a number of vaults that are not part of the two subscriptions I pay for, but were local vaults and were supposed to stay local vaults in 1Password 7.

\n\n

Does anyone know how to recover from this?

"},"Conversation:conversation:102289":{"__typename":"Conversation","id":"conversation:102289","solved":false,"topic":{"__ref":"ForumTopicMessage:message:102289"},"lastPostingActivityTime":"2023-01-12T08:13:11.000-08:00","lastPostTime":"2023-01-12T08:13:11.000-08:00","unreadReplyCount":7,"isSubscribed":false},"ModerationData:moderation_data:102289":{"__typename":"ModerationData","id":"moderation_data:102289","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"Revision:revision:102289_1":{"__typename":"Revision","id":"revision:102289_1","lastEditTime":"2023-01-10T23:08:26.000-08:00"},"ForumReplyMessage:message:102292":{"__typename":"ForumReplyMessage","id":"message:102292","conversation":{"__ref":"Conversation:conversation:102289"},"author":{"__ref":"User:user:55"},"entityType":"FORUM_REPLY","eventPath":"category:discuss/community:cuxzj43862board:1password/message:102289/message:102292","revisionNum":1,"uid":102292,"depth":1,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:1password"},"subject":"Re: 1Password 8 removes 1Password 7 during install","readOnly":false,"editFrozen":false,"showMoveIndicator":false,"moderationData":{"__ref":"ModerationData:moderation_data:102292"},"parent":{"__ref":"ForumTopicMessage:message:102289"},"body":"

PreCTANT

\n\n

Thank you for the reply. It sounds like there's something wrong with the code signature of the old app. The steps below will reinstall 1Password 7 from our website (don't worry, your data is stored in a separate location and is safe):

\n\n
    \n
  1. Quit all open web browsers.
    2. \n
  2. Open the main 1Password app. Hold down the Control (⌃) and Option (⌥) keys on your keyboard and choose 1Password > Quit 1Password Completely from the menu bar.
    3. \n
  3. Drag 1Password 7 from the Applications folder to the Trash. Do not use an \"app cleaner\" or \"uninstaller\" tool to remove the app or additional files. If prompted, enter the password you use to sign in to your Mac.
    4. \n
  4. Restart your Mac.
    5. \n
  5. Download the latest version of 1Password 7 from the 1Password website.
    6. \n
  6. Quit any open web browsers and then install 1Password.
    7. \n
  7. Open and unlock 1Password before opening your web browser.
    8. \n
\n\n

Let me know if you run into any issues.

\n\n

-Dave

","body@stringLength":"1307","rawBody":"

\n\n

Thank you for the reply. It sounds like there's something wrong with the code signature of the old app. The steps below will reinstall 1Password 7 from our website (don't worry, your data is stored in a separate location and is safe):

\n\n
    \n
  1. Quit all open web browsers.
    2. \n
  2. Open the main 1Password app. Hold down the Control (⌃) and Option (⌥) keys on your keyboard and choose 1Password > Quit 1Password Completely from the menu bar.
    3. \n
  3. Drag 1Password 7 from the Applications folder to the Trash. Do not use an \"app cleaner\" or \"uninstaller\" tool to remove the app or additional files. If prompted, enter the password you use to sign in to your Mac.
    4. \n
  4. Restart your Mac.
    5. \n
  5. Download the latest version of 1Password 7 from the 1Password website.
    6. \n
  6. Quit any open web browsers and then install 1Password.
    7. \n
  7. Open and unlock 1Password before opening your web browser.
    8. \n
\n\n

Let me know if you run into any issues.

\n\n

-Dave

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