Forum Discussion

tomatkins618's avatar
tomatkins618
New Contributor
7 months ago

1password 8 running very slow on Mac Air Sequoia 15.5

For about the last month, my 1password 8 has been running very slow on my Mac. Runs fine on my other Apple devices. Any suggestions?
macos
prosperrigot's avatar
prosperrigot
New Contributor
6 months ago

Thank you... I just did what you recommended and looks like the speed is back. I was reluctant to do it so far because I was not sure where exactly I should download the right version. It looks like there are many users in my case who suddenly faced speed issues, so you should simply share this advice with them. I don't think it's necessary to send the diagnostics report ; most likely we simply all have the wrong version installed. 

1P_Timothy's avatar
1P_Timothy
Icon for Community Manager rankCommunity Manager
6 months ago

Thanks for the update and feedback prosperrigot​. I'm glad to hear 1Password is working as expected for you.

While sharing those steps might work in many cases, receiving the diagnostics helps us confirm that it's the right troubleshooting path, and creates an opportunity to provide one on one support if anyone needs further assistance. Thanks again!