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Former Member's avatar
Former Member
4 years ago

1Password 8 Safari Stops Unlocking After Awhile

Not sure if I'm the only one who has this or if this is known....ever since I started using 1Password 8 (which I love!) with my Safari browser on the Mac, 1password will just stop unlocking. I need to close Safari down and reopen it to get it working again. Annoying but hopefully will be fixed soon?

1Password Version: 8.5.0
Extension Version: 2.1.4
OS Version: 12.0.1

browser extension

6 Replies

  • Former Member's avatar
    Former Member
    4 years ago

    No, I removed 7 a while ago as it was causing problems. Right now, in my applications folder, I just have 1Password 8 and 1Password for Safari 2.2.1 installed.

  • 1P_Tommy's avatar
    1P_Tommy
    Icon for Moderator rankModerator
    4 years ago

    @"Matt Boettger"

    By chance, do yo have both 1Password 7 and 8 installed and active at the same time?

  • Former Member's avatar
    Former Member
    4 years ago

    Sorry for the delay. It still kind of "times out" after some period of time with Safari open even with the update. I have to usually quit and relaunch Safari a handful of times a day to keep 1password activated.

  • ag_chantelle's avatar
    ag_chantelle
    Icon for 1Password Team rank1Password Team
    4 years ago

    Sounds good @"Matt Boettger"! Let us know if you have any trouble after the update.

  • Former Member's avatar
    Former Member
    4 years ago

    It isn't so much random. It is just when safari is open for an hour or two. I need to close and then relaunch it to work. Will update to 12.1 now and let you know how it goes. Thanks!

  • ag_chantelle's avatar
    ag_chantelle
    Icon for 1Password Team rank1Password Team
    4 years ago

    @"Matt Boettger"

    Under what circumstances are you finding this is happening? Is it at random, or does it happen after Safari has been running for a particular amount of time? Have you since updated to macOS 12.1 and continue to experience the issue there?