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Former Member's avatar
Former Member
3 years ago

1password always locked

Hi, since a couple of days, 1password is always locked on edge or chrome (windows 11) . I have a message "Press the 1password icon in your brothers tool bar to unlock". I enter my password in the 1password app and i have access to all my entries, but I am still locked and can not fill automatically my password or user name. No problem on my android phone. Thank you

1Password Version: 8.7.1
Extension Version: 2.3.5
OS Version: windows 11
Referrer: forum-search:https://1password.community/search?Search=locked

browser extension

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  • Former Member's avatar
    Former Member
    3 years ago

    Hi @jfi - Thanks for following up with us. I'm glad to hear things are back on track. Take care! 🙂

  • Former Member's avatar
    Former Member
    3 years ago

    Hi,
    I updated to the version 8.7.2 and it works, thank you
    jacques

  • Jack_P_1P's avatar
    Jack_P_1P
    Icon for 1Password Team rank1Password Team
    3 years ago

    Hi @jfi:

    Thanks for asking about this! We recently experienced an issue with our code signing certificate that would have caused trouble with integrating with 1Password in your browser. If you check for updates and ensure you're on version 8.7.2-2, does that improve your state of play? Let me know!

    Jack