Forum Discussion
1Password app installs twice after updating to version 8.11.18
After updating the 1Password app installed on Windows 11, it appears that another instance of the 1Password app was installed. The original app had been installed a long time ago by downloading it directly from the 1Password website.
Following today’s update, two entries for 1Password appeared in the Start menu app list. In the Windows Settings > Apps section, I noticed that in addition to the previously installed app, there was another app that seems to have been installed via the Microsoft Store.
When I attempted to remove the duplicate app by clicking the uninstall button for the website-installed version, nothing happened. I then removed the app that appeared to be installed from the Microsoft Store, but after doing so, the website-installed version of 1Password also seemed to be removed.
After these attempts, I checked the Microsoft Store and found that 1Password was registered as if I had purchased it, even though I never downloaded it directly from the Store.
I would appreciate it if the company could investigate this issue, as users who originally downloaded the app from 1Password.com are experiencing this problem after updating to version 8.11.18.
1 Reply
- echobeachOccasional Contributor
Might be related, but when Win11 updated overnight after patch Tuesday 1Password displayed this error message immediately after start up. There was only one 1Password install via download (not Windows Store). 'Uninstall and Launch' solved the problem, but interesting. Maybe it got duplicated between the Win11 and 1Password updates?
1Password for Windows 8.11.18
Win11Pro 25H2 Build 26200.7171