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Former Member's avatar
Former Member
2 years ago

1Password auto-filling previous OTP codes

I registered for a new website that requires an authentication app for OTP. I logged-in using provided credentials and setup the 1Password OTP using the website's displayed QRC. After that, the login...
browser extension
1P_Dave's avatar
1P_Dave
Icon for Moderator rankModerator
2 years ago

Hello @JAReidTX! 👋

I'm sorry that the OTP isn't being filled correctly. So that I can better understand the situation can you please tell me the following:

  1. You said that "the OTP code it auto-filled does not match the OTP code 1Password displays in the login record", where are you looking to check the displayed OTP? In the browser extension's pop-up (accessed by clicking on the 1Password icon in the browser's toolbar) or in the desktop app?
  2. Can you compare the OTP in the browser extension's pop-up to the OTP in the 1Password for Windows app, are they the same or different?
  3. Are you running into issues with filling the OTP for any other websites? Or just this specific website?

I look forward to hearing from you.

-Dave