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Forum Discussion
1Password auto-updating despite setting not to
I have 1Password > Settings > Advanced > Install updates automatically de-selected. On two different machines, 1Password auto-updated to 8.10.76 despite being set not to auto-update. I didn't see an...
I know I was on 8.10.75 on one machine. I know the other one was on 8.10.72 the last time I updated it, on 4/25. On 5/23 it was at 8.10.76; it is possible it auto-updated more than once.
"Install updates automatically" was still deselected.
It does look like it auto-updated again on one machine: it was at 8.10.76 on 5/23, but it auto-updated to 8.10.78 on 5/30.
On the other machine I manually updated it to 8.10.78 on 5/30, so I don't know if it would have auto-updated.
1P_Dave
Moderator
ModeratorThanks for those details. So that the team and I can learn more, I'd like to ask you to create a diagnostics report from your Mac:
Send a diagnostics report (Mac)
Attach the diagnostics to an email message addressed to support@1password.com
With your email please include:
- A link to this thread: https://www.1password.community/discussions/1password/1password-auto-updating-despite-setting-not-to/156985/replies/157216
- Your forum username: mschmitt
You should receive an automated reply from our BitBot assistant with a Support ID number. Please post that number here. Thanks very much!
-Dave
The support id is IYF-62896-678.
For reference, the diagnostic report is from my MacBook Pro (M2 Pro, running Sonoma), which is the machine where "it auto-updated again on one machine: it was at 8.10.76 on 5/23, but it auto-updated to 8.10.78 on 5/30".
