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Forum Discussion
okbrown
4 months agoOccasional Contributor
1Password autofill stopped working in Chrome for Android
Device & Software: Google Pixel 6 (Android version 15) Chrome Browser (version 136.0.7103.125) 1Password app (version 8.10.78) My Issue: 1Password autofill has completely stopped working in Ch...
okbrown
4 months agoOccasional Contributor
I've identified the root cause of my 1Password autofill issues with both Chrome browser and native Android apps.
1Password integrates with Android's keyboard "Suggestion Strip" (found in Text Correction settings) to display relevant login items for the current app or browser page. If this feature is disabled or not functioning properly, 1Password's autofill suggestions won't appear.
For anyone experiencing similar autofill problems, check that your keyboard's suggestion strip is enabled in your Text Correction settings - this appears to be the integration point 1Password relies on for Android autofill functionality.
For Google Pixel users: when your keyboard is activated, press the cog or long press "," and select, then select "Text Correction", Enable "Show suggestion strip".
IMHO, the "Suggestion strip" isn't an ideal technical solution for a paid application. While it's admittedly a clever workaround, it feels more like a hack than a properly engineered feature.
What's concerning is that it seems the development team didn't consider users who prefer not to rely on automated keyboard assistance. For those of us who find auto-correct intrusive enough, auto-suggest just compounds the frustration by trying to do our thinking for us.
More importantly, this approach still doesn't address the core issue - the removal of the original dropdown suggestion list that many users depended on. We're essentially getting a band-aid solution instead of restoring functionality that worked well.
As someone with a software development background, I have to say this implementation is disappointing. It feels like a quick fix rather than the thoughtful product decision a paid application deserves.
Regards.
1P_Timothy
Community Manager
4 months agoHi okbrown, thanks for following up and sharing what worked for you. nspeaks, decaturmamaof2 let us know if the same works for you.
IMHO, the "Suggestion strip" isn't an ideal technical solution for a paid application.
I appreciate your feedback here. 1Password for Android offers the option to set Autofill prompts above supported keyboards (in the suggestion strip as you noted), or below fields. I personally prefer it in the suggest strip because I find it's easy for me to access when using my phone one-handed. I definitely get that others may have different preferences or needs for this though!
If the suggestion strip is disabled, if you're using a physical keyboard, or similar, prompts should default to below fields. However, there may be some situations where the device doesn't send the appropriate information about the keyboard to 1Password, or where 1Password doesn't pick up this information.
If your preference is for prompts to appear below fields, I would recommend setting this manually for more consistent behavior. You can do so from Settings > Autofill > Display Autofill Prompts > Below the fields they relate to. After selecting the setting, restart 1Password.
Let us know if there's anything we can help with, and thanks again!
- decaturmamaof24 months agoNew Contributor
When I set it to "appear above fields" on my Pixel 9, NOTHING happens at all, so this option is not helpful.
- okbrown4 months agoOccasional Contributor
Tried this as suggested
Settings > Autofill > Display Autofill Prompts > Below the fields they relate to
It partially gets me there, but it's introduced another frustrating bug:
When I tap on an input field, the 1Password autofill suggestion briefly flashes on screen for a split second before disappearing completely. To get it to reappear properly, I have to:- Type any character into the field
- Delete that character
- Only then does the autofill dropdown appear and stay visible
This extra step defeats the purpose of seamless autofill and makes the whole experience clunky.- 1P_Timothy4 months ago
Community Manager
Thanks for following up with me okbrown.
That's certainly not expected behavior, I'm sorry for the disruption to the Autofill flow. I can report this back to the team so we can look into this inconsistency. Just to confirm, are you seeing this primarily in the browser on your Pixel, or does it show up in apps as well? Thanks!