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Forum Discussion
1Password autofill stopped working in Chrome for Android
Device & Software: Google Pixel 6 (Android version 15) Chrome Browser (version 136.0.7103.125) 1Password app (version 8.10.78) My Issue: 1Password autofill has completely stopped working in Ch...
1P_Dave
Moderator
ModeratorI'm sorry that you're both also running a similar issue. Can you both try the following:
- Open and unlock the 1Password app.
- Tap the account/collection icon on the top right.
- Tap Settings > Autofill.
- Tap Display autofill prompts then tap Below the fields they relate to.
- Open your device settings, then tap Apps > 1Password > Force Stop.
- Reopen the 1Password for Android app
Do autofill suggestions or the Open 1Password button appear below the log-in fields for websites after you try these steps?
-Dave
#38066
Ah frustratingly it has stopped working again also. I have tried the steps above and it didn't work.
- 1P_Dave
I'm sorry that you both continue to see the issue. So that our team can confirm if you're running into a known issue and investigate further, I'd like to ask you to create a diagnostics report from your Android device:
Send a diagnostics report (Android)
Attach the diagnostics to an email message addressed to support@1password.com
With your email please include:- A link to this thread: https://www.1password.community/discussions/1password/1password-autofill-stopped-working-in-chrome-for-android/157008
- Your forum username: username
You should receive an automated reply from our BitBot assistant with a Support ID number. Please post that number here. Thanks very much!-Dave
Hi Dave,
It was working again, but have experienced it not working just now so have submitted the ticket.
ID is GLH-17686-363.Thanks
Yeah its frustratingly schizophrenic.. have to keep entering inputs and cancelling multiple times to get the drop down to finally pop up.
Oh actually 1P_Dave , I was able to reproduce the issue again, on another website. I followed your directions. The autofill suggestion appeared under the field. When I tapped on the suggestion, the keyboard disappeared briefly and then reappeared. The field did not get filled though.
Hi 1P_Dave, thanks for replying. The issue has stopped happening for me. Interestingly, the issue persisted on this site (1Password.community), but after restarting Chrome (in addition to following your instructions), it started working for me.
I also switched back to showing suggestions in supported keyboards, and it is working again with that setting too.
Hi Dave,
My issue looks like it has resolved itself without doing those steps.
Thanks
