Forum Discussion

okbrown's avatar
okbrown
Occasional Contributor
5 months ago

1Password autofill stopped working in Chrome for Android

Device & Software: Google Pixel 6 (Android version 15) Chrome Browser (version 136.0.7103.125) 1Password app (version 8.10.78) My Issue: 1Password autofill has completely stopped working in Ch...
android
steve's avatar
steve
New Contributor
4 months ago

I'm seeing the same problem

  • Pixel 8 pro
  • Android 16
  • Chrome Version 137.0.7151.115
  • 1password Version 8.10.83

If I set the 1password autofill to "below the fields that relate to" the prompt will flash up briefly. Repeatedly selecting and deselecting the field will eventually get it to stick around. Then the autofill works correctly.

Using the "above supported keyboards" option does not work 90% of the time. Sometimes repeatedly selecting and deselecting a field will get it to show.

1P_Dave's avatar
1P_Dave
Icon for Moderator rankModerator
4 months ago

steve​ 

Thanks for reaching out and I'm sorry for the inconvenience. The team is currently investigating the issue. To help the investigation, so that we can gather more data, I'd like to ask you to create a diagnostics report from your Android device:

Send a diagnostics report (Android)

Attach the diagnostics to an email message addressed to support@1password.com

With your email please include:

  • A link to this thread: https://www.1password.community/discussions/1password/1password-autofill-stopped-working-in-chrome-for-android/157008/replies/158591
  • Your forum username: steve


You should receive an automated reply from our BitBot assistant with a Support ID number.  Please post that number here.  Thanks very much!

-Dave