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Solved
1Password autofilled signin: Can’t sign in. action not permitted, Missing user, unexpected error
From the desktop or plugin on Chrome, Open & Fill https://my.1password.com to frequently results in a "Can't sign in" error, but not always the same one. Errors include
Can’t sign in.
This action not permitted
Can’t sign in.
Error: Missing user
Can’t sign in.
An unexpected error occurred.
In each of these cases, clicking (Sign in) signs me in, as does reloading the page. Opening the page without trying to fill anything automagically signs me in. When signed in, a banner advises,
You were automatically signed in because your 1Password browser extension is unlocked
Sign-in is now faster and easier — and it's always improving
Occasionally after receiving the error, I was then signed in a second or two later with no action on my part. As with the different errors, this behaviour is inconsistent.
Desktop Version: 8.10.2
Plugin Beta version: 8.10.74.19
Chrome version: 135.0.7049.114
Testing now with every component since updated, this behaviour stubbornly refuses to show itself, with the plugin auto-signin working consistently.
Unless I see this behaviour again, I'll consider it fixed.
Desktop Version: 8.10.75
Plugin Beta version: 8.10.76.32
Chrome version: 136.0.7103.92
3 Replies
- 1P_Dave
Moderator
Hello AJCxZ0! 👋
I'm sorry for the delay in responding. If you're still seeing their error message then, so that I can investigate further, I'd like to ask you to generate a console log:
Save a console log in your browser
Attach the console log to an email message addressed to support@1password.com
With your email please include:- A link to this thread: https://www.1password.community/discussions/1password/1password-autofilled-signin-can%E2%80%99t-sign-in-action-not-permitted-missing-user-unex/155153
- Your forum username: AJCxZ0
You should receive an automated reply from our BitBot assistant with a Support ID number. Please post that number here. Thanks very much!-Dave
Testing now with every component since updated, this behaviour stubbornly refuses to show itself, with the plugin auto-signin working consistently.
Unless I see this behaviour again, I'll consider it fixed.
Desktop Version: 8.10.75
Plugin Beta version: 8.10.76.32
Chrome version: 136.0.7103.92- 1P_Dave
I'm glad that you're no longer seeing the issue, if it comes back then let me know. Thanks for the update.
-Dave
