Forum Discussion
1Password Browser extension Touch ID not working
Hello there, I'm writing about a problem I'm having with autofilling passwords in Safari. It seems that the 1Password extension for Safari does not allow to make use of the Touch ID to log in. Becaus...
1P_Dave
Moderator
ModeratorHello juanramnmateos! 👋
I'm sorry that Touch ID isn't working in 1Password. I see that you wrote that you're using 1Password 7.9.11 which is an older version of the desktop app that is no longer supported. I recommend that you upgrade to 1Password 8:
If you already have a 1Password membership, then the upgrade is available to you at no additional cost.
Once upgraded, make sure to enable Touch ID for 1Password 8. Then restart your Mac and try to unlock 1Password using Touch ID. Let me know if that doesn't work.
-Dave
