Forum Discussion

Former Member's avatar
Former Member
3 years ago

1password chrome browser plug in sync issue

I've been having this issue consistently where login entries that I generate and save in 1password in the chrome browser plug in do not get synced to my desktop application (windows 11). Fortunately,...
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Jack_P_1P's avatar
Jack_P_1P
Icon for 1Password Team rank1Password Team
3 years ago

Hi @hitokiriz:

That definitely doesn't sound like the experience we want you to have. It sounds like 1Password for Windows may not be up to date with the changes you've made on your other devices. I'd like to ask you to create a diagnostics report from your Windows PC:

Sending Diagnostics Reports (Windows)

Attach the diagnostics to an email message addressed to support+forum@1password.com.

With your email please include:

You should receive an automated reply from our BitBot assistant with a Support ID number. Please post that number here. Thanks very much!