Forum Discussion

BenNeivert's avatar
BenNeivert
Occasional Contributor
2 years ago

1Password-Crash-Handler - BadGacha

After updating 1Password to 1Password for Mac 8.10.22 (81022042) on the Nightly channel, MacOS (Sonoma 14.2 (23C64) XProtect began reporting the following warnings:

2023-12-09 09:00:29.589 BadGacha 👉 no status_message report time 0.0000000 {"status":null,"process":{"pid":21423,"name":"1Password-Crash-Handler"},"action":"report"}
2023-12-09 09:00:29.590 BadGacha 👉 no status_message report time 0.0000000 {"status":null,"action":"report","process":{"pid":939,"name":"1Password-Crash-Handler"}}
2023-12-09 09:00:29.636 BadGacha ⚠️ ThreatDetected time 0.0000170 {"caused_by":[],"status_code":21,"execution_duration":1.704692840576172e-05,"status_message":"ThreatDetected"}


1Password Version: 1Password for Mac 8.10.22 (81022042)
Extension Version: Not Provided
OS Version: MacOS 14.2 (23C64)
Browser: Not Provided

13 Replies

  • BenNeivert

    Thank you for the detailed report and for the kind words about 1Password! 😊

    I'm personally not as familiar with XProtect logs, especially when viewed using third-party tools. Are you able to link to any official Apple resources that outline what each status code means and how to interpret these logs?

    Just to confirm, you haven't see any messages or prompts from macOS itself? I look forward to hearing from you.

    -Dave

  • BenNeivert's avatar
    BenNeivert
    Occasional Contributor

    Hello 1P_Dave ,
    Thanks for responding. I am a great fan of 1Password and the other security work 1Password does.
    Yes, I am using third-party utilities. I discovered the warning using SilentKnight (https://eclecticlight.co/lockrattler-systhist/), and I then viewed the log with XProCheck (https://eclecticlight.co/consolation-t2m2-and-log-utilities/). The warnings indicate that further investigation is warranted, not a confirmation that malware is present. I did scan my computer to confirm that no malware was present. I believe that the warning is presented due to Apple's Xprotect providing a warning when the code returned is not 20 ("Most entries should report that no threat was detected and return a status code of 20. Those that don't and may merit your closer attention").
    I believe the warnings are caused because 1Password-Crash-Handler is not returning a Code 20 for some reason. It appeared the first time after I updated the new Nighly release on Saturday morning. Please note that I am reporting this to improve the product. I am well aware of the glitches that might occur running the Nighly updates, but I enjoy exploring the software's latest features, so it is worth it for me. I also realize that there is a chance this has nothing to do with 1Password and could be a bug from somewhere else.
    Thanks again for the great product!
    Ben

  • Hello BenNeivert! 👋

    Can you tell me a little more about these logs? How are you viewing them? Are you using a third-party utility?

    1Password for Mac isn't antivirus software. Have you already reached out to Apple to make sure that your Mac isn't infected by malware and that it's safe for you to continue using? If you haven't then I recommend doing so.

    -Dave