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Linuxino's avatar
Linuxino
New Contributor
5 years ago

1Password crash v. 7.9.1 on IOS [update to 7.9.2 or update iOS if at all possible]

1Password crash in startup v. 7.9.1 on IOS 12.5.5 Iphone6. Please resolve because i have important data to use ..... PLEASE! 1Password Version: 7.9.1 Extension Version: Not Provided OS Ver...
ios
1P_Ben's avatar
1P_Ben
Icon for 1Password Team rank1Password Team
5 years ago

@TD2021

Upgrading iOS shouldn't affect the data within any apps (including 1Password). I've never had an issue when going from one iOS version to another that resulted in data loss. That said, we recommend using a 1Password membership (required, going forward) and having a copy of your Emergency Kit for exactly that reason. If some strange phenomenon were to happen with iOS your encrypted data would still be safely stored off-site. Do you have a 1Password membership? Alternatively, if you do not, do you have your data synced with iCloud, Dropbox, or another device?

Ben