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Forum Discussion
1Password crashes browser on specific type of sign-in prompt
1Password often crashes the browser on sites that use the browser built-in authentication prompt. This has happened to me on multiple sites, including a qbittorrent client I have set up on a VPS, as ...
I've been using Brave exclusively so I haven't seen it elsewhere.
It often crashes right when I unlock 1password via touch id on my macbook. However, I think sometimes, though less often, it crashes after that, like maybe right after I autofill the form.
1P_Timothy
Community Manager
Community ManagerThanks for sharing those details chill​.
When you next encounter this crash, I'd like to ask you to send in a diagnostics report from 1Password in the browser. You can attach the diagnostics file to an email sent to support@1password.com. This will help the team with further investigating the issue.
Along with the diagnostics you can include a link to this thread (https://www.1password.community/discussions/1password/1password-crashes-browser-on-specific-type-of-sign-in-prompt/155944), and your username. You can reply here with your ticket ID (something like [#ABC-12345-678]), and we would be happy to help make sure your email ends up in the right place. Thanks again!
